Trust Care Medical Center مركز ترست كير الطبي

I recently visited Clinic for a consultation, and I couldn't be more impressed with my experience. From the moment I walked in, the staff was incredibly welcoming and professional. The clinic itself was clean, modern, and well-maintained, creating a comfortable and reassuring environment. The treatment plan provided was tailored specifically to my needs, an... Show more »

I recently visited Clinic for a consultation, and I couldn't be more impressed with my experience. From the moment I walked in, the staff was incredibly welcoming and professional. The clinic itself was clean, modern, and well-maintained, creating a comfortable and reassuring environment.

The treatment plan provided was tailored specifically to my needs, and I left feeling confident that I was in good hands. I also noticed a great follow-up system in place, as I received a reminder for my next appointment and additional information on aftercare.Overall, I highly recommend the clinic for anyone seeking dermatological care. Whether it's for a routine check-up or a more specialized treatment, they offer excellent care in a professional and friendly setting. Show less »

I had a truly horrible experience at this clinic over a year ago when I went in for laser hair removal. The procedure was poorly executed, and they used excessive heat, which resulted in serious burns on my skin. Naturally, I filed a complaint with the Ministry of Health, but to my shock, the clinic falsified the report to cover up their mistakes. When I re... Show more »

I had a truly horrible experience at this clinic over a year ago when I went in for laser hair removal. The procedure was poorly executed, and they used excessive heat, which resulted in serious burns on my skin. Naturally, I filed a complaint with the Ministry of Health, but to my shock, the clinic falsified the report to cover up their mistakes.

When I received the report, it didn’t reflect the severity of the burns, so I wanted to reopen the case and present the evidence myself. However, I was told I would have to pay 5000 AED to do so—an outrageous amount for something I felt was their fault. Needless to say, I didn’t pay it, as it’s an unreasonable demand, especially when I was already dealing with the aftermath of their negligence.

What made the whole situation worse was the unprofessional behavior of the staff, particularly the manager, Wafaa. She was completely unsympathetic to my situation, and it took me around two months just to get the remaining balance back. I had paid for six sessions but only had one before the disastrous second visit. Even after all this, they didn’t offer any compensation for the pain or the poor service.

This whole experience was a nightmare. I strongly advise anyone considering this clinic to stay away. The lack of care, professionalism, and accountability is truly unacceptable
(I will not be able to post photos as it’s private) Show less »