I had a very disappointing and unprofessional experience at this clinic. I came specifically for the UAE National Day offers for Hydrafacial, Carbon Mask, and Dermapen, all clearly advertised around 350–400 AED. During the consultation, I told the doctor I came for the Hydrafacial offer since I have Pigmentation issues, but she instead suggested a chemical p...
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I had a very disappointing and unprofessional experience at this clinic. I came specifically for the UAE National Day offers for Hydrafacial, Carbon Mask, and Dermapen, all clearly advertised around 350–400 AED. During the consultation, I told the doctor I came for the Hydrafacial offer since I have Pigmentation issues, but she instead suggested a chemical peel with multiple sessions. At no point did she mention any price, and I assumed it was related to the offer I came for.
Without explaining the cost, they proceeded with the chemical peel. Only after the session, at the reception, was I suddenly told the package would cost 2,200 AED. When I said this was never discussed, they then told me that the one session I had just done cost 800 AED. After pushing back and explaining that the consultant never informed me of the price, they dropped it to 420 AED, which shows how unclear and misleading their pricing is.
As someone who doesn’t know much about aesthetic treatments, I felt misled and taken advantage of. A clinic should never perform a treatment without clearly stating the price beforehand. My experience felt more like a sales trap than a proper consultation. I would advise anyone visiting to ask for written pricing before agreeing to anything.
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