DermaPlus Clinic (عيادة ديرما بلس)

I booked an appointment specifically for a full HydraFacial with milia extraction. A full HydraFacial includes deep cleansing, exfoliation, extraction, hydration, and finishing treatments. I confirmed multiple times — over the phone, via messages, and again at the time of my visit — that this would be a full facial. After the treatment, I was extremely disap... Show more »

I booked an appointment specifically for a full HydraFacial with milia extraction. A full HydraFacial includes deep cleansing, exfoliation, extraction, hydration, and finishing treatments. I confirmed multiple times — over the phone, via messages, and again at the time of my visit — that this would be a full facial.
After the treatment, I was extremely disappointed. Despite paying 550 AED, plus 100 AED extra charges for extraction, the service was incomplete. During the facial, the therapist informed me that the red light was not working and the oxygen machine was also not working, which clearly means this was not a full HydraFacial as advertised.
I raised a complaint, and instead of addressing the issue professionally, I was oddly offered a free dental clinic visit, which I found inappropriate and unhelpful. I am not looking for free services — I simply want the service I paid for.
I also sent follow-up messages, but no one contacted me to properly hear my concern. When I followed up again for my complaint , I was simply told that “it was the best facial.” This response shows a lack of accountability and how little they value their regular customers. I AM their regular client and now I am done ..after seeing how they treat their client.
I am posting this review so at least the owner can be aware, as the staff refused to share the owner’s contact details. This experience was frustrating and disappointing, especially given the amount paid and the expectations set in advance. Show less »

“I had an amazing experience with Dr.rizk at Derma Plus Clinic. He is truly an exceptional dentist! The treatment was smooth, pain-free, and the results were perfect. Dr.Rizk has incredibly light hands and makes you feel comfortable throughout the entire procedure. The staff is very friendly, and the overall atmosphere is welcoming. Highly recommended for an... Show more »

“I had an amazing experience with Dr.rizk at Derma Plus Clinic. He is truly an exceptional dentist! The treatment was smooth, pain-free, and the results were perfect. Dr.Rizk has incredibly light hands and makes you feel comfortable throughout the entire procedure. The staff is very friendly, and the overall atmosphere is welcoming. Highly recommended for anyone looking for professional and gentle dental care!” Show less »

I’ve been a client of DERMA for over a year now, and I can confidently say it’s been the best experience. My cosmetologist, Marina, is a true professional — deeply dedicated to her work and genuinely caring about her patients’ health. She always takes the time to explain everything in detail, making me feel comfortable and informed. Her light hand makes all... Show more »

I’ve been a client of DERMA for over a year now, and I can confidently say it’s been the best experience. My cosmetologist, Marina, is a true professional — deeply dedicated to her work and genuinely caring about her patients’ health. She always takes the time to explain everything in detail, making me feel comfortable and informed. Her light hand makes all procedures, including injections, quick and almost painless, with a fast recovery every time. I truly appreciate her knowledge, openness, and the way she always prioritizes what’s best for the client.

I also want to highlight my laser hair removal technologist, Jess. She is always kind, friendly, and incredibly supportive. With her professionalism and expertise, every session feels easy and effective. Show less »