Lucia Clinic

We chose Lucia’s because it positions itself as a premium clinic, but unfortunately the service did not reflect that standard. From the moment I arrived, the front desk experience was extremely disappointing. No water, no coffee, no basic courtesy was offered. The receptionist was rude and dismissive when asking for my first and last name, which I provided... Show more »

We chose Lucia’s because it positions itself as a premium clinic, but unfortunately the service did not reflect that standard.

From the moment I arrived, the front desk experience was extremely disappointing. No water, no coffee, no basic courtesy was offered. The receptionist was rude and dismissive when asking for my first and last name, which I provided clearly. She repeatedly asked whether I had been there before; I answered yes three times. She then asked for my phone number, which I gave slowly and accurately twice, yet she said she couldn’t find me.

When I tried to clarify that I had been there before, she responded in a raised, defensive tone, saying:
“I ASKED YOU IF YOU CAME HERE, THAT’S WHAT I’M SAYING,”
as if I had misunderstood her, when in reality she simply could not locate my profile. At that point, I genuinely felt like walking out immediately.

When I asked her to repeat the phone number back to me, she was missing two digits, which made it clear she was not listening at all. For a clinic that charges premium prices, this level of inattentiveness, defensiveness, and lack of professionalism is unacceptable.

After my facial, she asked “how was it” in a cold, dismissive way without a smile. When I replied “fine,” she whispered the price — 4,200 AED — as if she couldn’t be bothered to speak, which only reinforced how disengaged she seemed.

My husband and I have collectively had around six treatments in less than three weeks, spending a significant amount of money and fully intending to become long-term clients. This experience alone made us seriously reconsider that.

Regarding the treatment itself, the practitioner rushed the facial. While I acknowledge that I arrived 30 minutes late due to New Year traffic, I attempted to call multiple times and sent a text, none of which were answered until the moment I physically arrived. Despite this, there was no communication, no consultation, and no questions about my skin concerns. The practitioner simply rushed through the treatment, which was a stark contrast to a previous practitioner who was far more attentive and thorough.

Lucia’s has great machines, but machines alone do not make a premium clinic. When staff are inconsistent, rushed, inattentive, and poorly trained in both communication and treatment delivery, the experience does not justify the price.

Overall, the service fell far below expectations, and the front desk interaction in particular significantly undermined what should have been a high-end experience. Show less »

When Italian medical excellence with Dr Mario RUSSO meets Serbian entrepreneurial vision with Dr Radmila Lucian, something truly special happens. At Lucia Clinic Dubai, you immediately feel the perfect balance between outstanding professionalism and genuine warmth. The team combines deep medical expertise with a forward-thinking, entrepreneurial approach,... Show more »

When Italian medical excellence with Dr Mario RUSSO meets Serbian entrepreneurial vision with Dr Radmila Lucian, something truly special happens.

At Lucia Clinic Dubai, you immediately feel the perfect balance between outstanding professionalism and genuine warmth.

The team combines deep medical expertise with a forward-thinking, entrepreneurial approach, all delivered with smiles, care, and real attention to detail.

You don’t just feel well looked after — you feel understood.

This unique mix of competence, passion, and human connection is where the real magic happens.

No wonder celebrities such as Eva Longoria and Naomi Campbell choose it.

Highly recommended for anyone looking for excellence, trust, and a truly positive experience. Show less »

I highly recommend Lucia Clinic for anyone considering anti-age treatments. Their medical team is extremely knowledgeable, transparent, and patient-centered. The assessment was detailed, the plan was personalized, and every step of the procedure was explained clearly. The results look very natural, restoring volume and smoothness without overcorrection. Wha... Show more »

I highly recommend Lucia Clinic for anyone considering anti-age treatments. Their medical team is extremely knowledgeable, transparent, and patient-centered. The assessment was detailed, the plan was personalized, and every step of the procedure was explained clearly.

The results look very natural, restoring volume and smoothness without overcorrection. What I appreciate most is that they focus on long-term skin health, not just quick fixes.

Excellent clinic, modern equipment, and outstanding standards of care. Show less »

I had a great experience at Lucia Clinic with Dr. Jelena. I went in for a HydraFacial, and she was absolutely amazing — very professional, kind, and clearly knew what she was doing. She took her time, made sure I was comfortable throughout the treatment, and explained everything in a calm, reassuring way. My skin feels fantastic, and I’ll definitely be comin... Show more »

I had a great experience at Lucia Clinic with Dr. Jelena. I went in for a HydraFacial, and she was absolutely amazing — very professional, kind, and clearly knew what she was doing. She took her time, made sure I was comfortable throughout the treatment, and explained everything in a calm, reassuring way. My skin feels fantastic, and I’ll definitely be coming back. Highly recommend her! Show less »

I’ve been visiting Lucia Clinic for some time now, and I can confidently say it’s one of the most professional and caring clinics in Dubai. From reception to the nurses, everyone is attentive and welcoming. But the real highlight is Dr. Burcu. She’s simply exceptional — caring, patient, and incredibly detail-oriented. My skin has improved so much since I st... Show more »

I’ve been visiting Lucia Clinic for some time now, and I can confidently say it’s one of the most professional and caring clinics in Dubai. From reception to the nurses, everyone is attentive and welcoming.

But the real highlight is Dr. Burcu. She’s simply exceptional — caring, patient, and incredibly detail-oriented. My skin has improved so much since I started seeing her, and her aesthetic eye is remarkable. Every treatment looks perfectly natural, never overdone.

She truly listens to her patients, explains everything clearly, and works with such precision that I almost never experience bruising. Beyond her skill, she’s also such a pleasant, warm, and professional person.

I’m absolutely delighted with my results and can’t recommend Dr. Burcu and Lucia Clinic highly enough. Show less »

⭐️⭐️⭐️⭐️⭐️ Lucia Clinic Dubai – The Gold Standard in Aesthetics Lucia Clinic is without question one of Dubai’s leading aesthetic and dermatology clinics, setting the benchmark for excellence in facial treatments, fillers, and Botox. I have the privilege of being treated by Dr. Burcu, whose expertise, precision, and artistic approach are truly exceptio... Show more »

⭐️⭐️⭐️⭐️⭐️ Lucia Clinic Dubai – The Gold Standard in Aesthetics

Lucia Clinic is without question one of Dubai’s leading aesthetic and dermatology clinics, setting the benchmark for excellence in facial treatments, fillers, and Botox.
I have the privilege of being treated by Dr. Burcu, whose expertise, precision, and artistic approach are truly exceptional. She has helped me achieve a naturally radiant, glowing complexion — refined, balanced, and beautifully fresh.

Beyond the outstanding medical care, the entire Lucia Clinic team deserves praise. The reception staff are always warm, professional, and attentive, ensuring every visit runs smoothly. The assistants and clinical team create a welcoming, reassuring atmosphere that reflects the clinic’s commitment to luxury and patient care at the highest level.

Every appointment feels like a combination of science, artistry, and genuine care.
I couldn’t recommend Lucia Clinic and Dr. Burcu more highly — they truly bring out the best, most natural version of yourself. ✨ Show less »

I chose this clinic based on its renowned reputation, expecting a premium experience. Unfortunately, the reality was the opposite. The mole removal treatment was rushed. The numbing cream wasn't given time to work. The doctor was more focused on her phone than on me, performing the procedure with a dismissive and impatient attitude. She ignored the specifi... Show more »

I chose this clinic based on its renowned reputation, expecting a premium experience. Unfortunately, the reality was the opposite.

The mole removal treatment was rushed. The numbing cream wasn't given time to work. The doctor was more focused on her phone than on me, performing the procedure with a dismissive and impatient attitude.

She ignored the specific spots I asked to have treated. When I pointed out a missed spot afterwards, I was met with a scoff and a scowl. Having had this treatment multiple times before, I can say the pain level and overall care were shockingly poor.

For such a prestigious clinic, I was treated like an inconvenience. A very disappointing experience. Show less »

5+++ Stars - the best facial I have had in a long time! I had the Jet Peel that really refreshed and hydrated my skin especially with the summer weather & any questions about the treatment or specific recommendations for my skin were answered thoroughly and tailored to me. The staff are so personable, professional and friendly and felt welcomed immediately.... Show more »

5+++ Stars - the best facial I have had in a long time! I had the Jet Peel that really refreshed and hydrated my skin especially with the summer weather & any questions about the treatment or specific recommendations for my skin were answered thoroughly and tailored to me. The staff are so personable, professional and friendly and felt welcomed immediately. Will absolutely be returning, for treatments and chat - thank you all! Show less »

I had a great experience at Lucia Clinic! I went in for an Express Facial and Dermapen session, and everything was handled with care and professionalism. A big thank you to Jelena, the therapist who treated me — she was incredibly kind, gentle, and made sure I was comfortable every step of the way. She explained the process clearly and gave great aftercare... Show more »

I had a great experience at Lucia Clinic! I went in for an Express Facial and Dermapen session, and everything was handled with care and professionalism.

A big thank you to Jelena, the therapist who treated me — she was incredibly kind, gentle, and made sure I was comfortable every step of the way. She explained the process clearly and gave great aftercare tips, which I really appreciated.

The clinic itself is clean, well-organized, and has a calm, welcoming atmosphere. I noticed an immediate glow after the treatment and can already feel a difference in my skin.

Highly recommend Lucia Clinic, especially if you’re looking for expert care and real results! Show less »

Amazing experience from the very beginning to the very end. First of all, what a beautiful clinic. Welcoming staff, professional doctors. Kind, attentive approach. Therapist that I had for my Hydrafacial and Secret RF treatment answered all of my questions thoroughly and I had many! Helped me built a treatment plan for future to help with my skin concern. Ve... Show more »

Amazing experience from the very beginning to the very end. First of all, what a beautiful clinic. Welcoming staff, professional doctors. Kind, attentive approach. Therapist that I had for my Hydrafacial and Secret RF treatment answered all of my questions thoroughly and I had many! Helped me built a treatment plan for future to help with my skin concern. Very glad I found this clinic. ❤️ Show less »

Lucia Clinic is hands down one of the best clinics I’ve been to in Dubai. The entire team—from reception to the doctors—is extremely professional, kind, and welcoming. You really feel well taken care of from the moment you walk in. One thing that really stands out is how advanced the clinic is. They’re always up-to-date with the latest generation of machine... Show more »

Lucia Clinic is hands down one of the best clinics I’ve been to in Dubai. The entire team—from reception to the doctors—is extremely professional, kind, and welcoming. You really feel well taken care of from the moment you walk in.

One thing that really stands out is how advanced the clinic is. They’re always up-to-date with the latest generation of machines and technologies, which gives you a lot of confidence in the treatments. I’ve noticed a big difference in results compared to other places I’ve tried before.

The doctors are very knowledgeable and make sure to explain everything clearly, which I really appreciate. They don’t rush you and always take time to answer all your questions. The staff is also super friendly and helpful—always making sure you’re comfortable and informed.

Highly recommend Lucia Clinic if you’re looking for high-quality care and great results in a modern, professional setting. Show less »