I am extremely disappointed with the overall experience.
First, my appointment was scheduled for 6:30 PM, but I wasn’t taken in until 7:00 PM — a 30-minute wait with no explanation.
Second, the treatment I received did not match what was promised. There was no proper HydraFacial done as claimed, only diamond peeling, manual extraction, a mask, and some ser...
Show more »
I am extremely disappointed with the overall experience.
First, my appointment was scheduled for 6:30 PM, but I wasn’t taken in until 7:00 PM — a 30-minute wait with no explanation.
Second, the treatment I received did not match what was promised. There was no proper HydraFacial done as claimed, only diamond peeling, manual extraction, a mask, and some serums. Even the face massage was minimal, just the final cream application.
I felt that the service lacked the depth, steps, and quality expected for the price I paid.
When I raised my concerns, I was simply told the HydraFacial was done “briefly” — which is unacceptable, especially for such a premium-priced service.
For AED 1,150, I expected a professional and complete experience. Unfortunately, this fell far short, and I won’t be returning.
Show less »