PURE AESTHETICS MEDICAL CENTRE

I underwent a facial cleaning and microneedling procedure at your clinic. I want to clearly state that I have never had herpes before and never experienced any herpes-related complications prior to this treatment. One day after the procedure, I developed herpes lesions on my face. When I contacted your clinic, I was told that this was “normal” and advised to... Show more »

I underwent a facial cleaning and microneedling procedure at your clinic. I want to clearly state that I have never had herpes before and never experienced any herpes-related complications prior to this treatment.
One day after the procedure, I developed herpes lesions on my face. When I contacted your clinic, I was told that this was “normal” and advised to simply buy an ointment and wait for it to pass. No proper medical assessment or responsibility was taken.
Instead of improving, my condition worsened significantly. In addition to the herpes outbreak on my face, I developed a painful lump and swelling in the lymph node area. This is a serious medical complication.
As a result, I had to go to the hospital for urgent medical evaluation and now require medical treatment and prescribed medication.
Be prepared to be told that this is not the clinic’s responsibility and that you should “see a doctor.” I have already seen a doctor today and had to pay 1,500 AED for the consultation, examination, and medication. This is time and money I never expected to spend because of a cosmetic procedure.
I do not recommend this clinic. No one takes responsibility for the consequences of the procedures they perform. The level of professionalism and client care demonstrated in this situation is extremely disappointing and unacceptable. Show less »

I had 6 laser hair removal sessions but the results were not satisfactory. The technician did not cover all areas properly with the laser, so some parts still have thick hair while other areas have no hair at all. This made the final result look uneven. Only during the second session, when the technician was changed, I noticed a clear improvement. Unfortuna... Show more »

I had 6 laser hair removal sessions but the results were not satisfactory.
The technician did not cover all areas properly with the laser, so some parts still have thick hair while other areas have no hair at all. This made the final result look uneven.
Only during the second session, when the technician was changed, I noticed a clear improvement. Unfortunately, the rest of the sessions were done by the same inexperienced technician, and the results did not improve.
Overall, I am disappointed with the outcome and expected better consistency and experience. Show less »

when I give your number to my friends you are responding !!!! (on my number you ignoring My call and my what’s app msgs !!! ) This is irrespective from your side to your customer !! I visited you two time to reserve on the offer and I did reserve !! I HAS AN OFFER for six lazer session wish i have deal with you and am regestered in yo... Show more »

when I give your number to my friends you are responding !!!!
(on my number you ignoring My call and my what’s app msgs !!! ) This is irrespective from your side to your customer !! I visited you two time to reserve on the offer and I did reserve !!
I HAS AN OFFER for six lazer session wish i have deal with you and am regestered in your system as the receptionist should follow up to coordinate the booking How come you ignore my calls when am truyin to register for my appointment !! Show less »

I’ve been seeing Nisrine for my skin treatments, and she has been amazing. She’s very helpful, gentle, and really knows what she’s doing. I’ve done multiple Hydrafacial sessions and my first DermaPen with her, and I’m already planning to continue more treatments. I also did laser hair removal at the clinic and I’m really happy with the results. Highly recomm... Show more »

I’ve been seeing Nisrine for my skin treatments, and she has been amazing. She’s very helpful, gentle, and really knows what she’s doing. I’ve done multiple Hydrafacial sessions and my first DermaPen with her, and I’m already planning to continue more treatments. I also did laser hair removal at the clinic and I’m really happy with the results. Highly recommend her if you’re looking for someone professional and trustworthy. Show less »

The worst medical center I’ve ever dealt with. The receptionist has zero experience and no sense of professionalism or how to handle patients. She called me just 5 minutes before my appointment to confirm that they were waiting for me. I had actually told her earlier that I didn’t want to come at that time because of heavy traffic .it takes me over an hour... Show more »

The worst medical center I’ve ever dealt with. The receptionist has zero experience and no sense of professionalism or how to handle patients.

She called me just 5 minutes before my appointment to confirm that they were waiting for me. I had actually told her earlier that I didn’t want to come at that time because of heavy traffic .it takes me over an hour of driving to reach the clinic. But she assured me that everything was fine and the machine was ready, so I came anyway.

Once I arrived, she told me I had to wait. I waited over 30 minutes, and when I asked why, she suddenly said the machine wasn’t working and that they had the same issue earlier that morning.

That made no sense at all, because the machine was clean and ready before my appointment..that’s why she called me to come!

When I requested a refund, she even entered the wrong reason in the system. And when I wrote the real reason, she said “HR will not approve your refund.”
As a patient, I have no idea who “HR” even is or why that should affect my refund!

Absolutely unprofessional and disrespectful experience. Avoid this place at all costs.
Or at least hire professional people Show less »

I have a few comments about my experience at the clinic that I hope will help improve the service: • The laser technician was different in every session, which made the experience feel inconsistent and uncomfortable. • My appointments were frequently rescheduled, which was frustrating. • In one of the sessions, the waiting time was quite long. On a positive... Show more »

I have a few comments about my experience at the clinic that I hope will help improve the service:
• The laser technician was different in every session, which made the experience feel inconsistent and uncomfortable.
• My appointments were frequently rescheduled, which was frustrating.
• In one of the sessions, the waiting time was quite long.

On a positive note, the technician in my last session, Jean, was excellent, and Dr. Nasreen, the dermatologist, is truly wonderful. Thank you both! Show less »

♥️♥️😍 I’ve been getting laser treatments at Pure Aesthetic Medical Center, and I couldn’t be happier with the results! A special thank you to Jean♥️♥️♥️♥️😍, who has been handling my sessions. She is truly an expert — professional, gentle, and extremely knowledgeable. She always takes the time to explain each step and makes sure I’m comfortable throughout t... Show more »

♥️♥️😍 I’ve been getting laser treatments at Pure Aesthetic Medical Center, and I couldn’t be happier with the results! A special thank you to Jean♥️♥️♥️♥️😍, who has been handling my sessions. She is truly an expert — professional, gentle, and extremely knowledgeable. She always takes the time to explain each step and makes sure I’m comfortable throughout the process. I’ve seen amazing improvement, and it’s all thanks to her skill and care.

If you're considering laser treatments, I highly recommend Pure Aesthetic, especially with Jean. She’s the best! 💫 From the moment I walked in, I felt welcomed and cared for. The clinic is clean, modern, and very well-organized. Show less »