I truly want to write this review from my heart.
I went to Aster Clinic, Fujairah for some medical tests last week, and the cost was quite high . I honestly did not even know that I had insurance linked to my Emirates ID. I was mentally prepared to pay the full amount myself because it was important. That’s when mr.sinto stepped in, and I can’t thank him e...
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I truly want to write this review from my heart.
I went to Aster Clinic, Fujairah for some medical tests last week, and the cost was quite high . I honestly did not even know that I had insurance linked to my Emirates ID. I was mentally prepared to pay the full amount myself because it was important. That’s when mr.sinto stepped in, and I can’t thank him enough.
Instead of just doing his job and moving on, he genuinely cared. He checked properly, found the insurance linked to my ID, explained everything to me calmly, and helped me get the approval. He kept calling me, updating me about the status, telling me when to come, and guiding me at every step. It never felt like I was talking to a receptionist — it felt like someone was truly looking out for me.
When my scanning was later rejected by the insurance, I felt really disappointed. But again, Mr. Sinto didn’t give up. Somehow, the same day, he managed to get it approved and personally called me to inform me. That call honestly made my day and lifted a huge burden from my mind.
I also want to thank Dr. Shifa, who was very kind and patient. She explained my reports clearly and spoke in a way that made me feel comfortable and understood.
In today’s world, it’s rare to find people who treat patients with such humanity, kindness, and genuine concern. Because of people like Mr. Sinto and Dr
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