Skin Institute Dermatology Centre Abu Dhabi

The clinic is very upscale in terms of professionalism and service. The doctors, nurses, and reception staff are extremely courteous, attentive, and always smiling. Every time I walk in, I feel like I’m in my second home. Since I started coming to this clinic, I truly feel that there is no other clinic like it. Dr. Nawar always provides honest, trustworthy s... Show more »

The clinic is very upscale in terms of professionalism and service. The doctors, nurses, and reception staff are extremely courteous, attentive, and always smiling. Every time I walk in, I feel like I’m in my second home. Since I started coming to this clinic, I truly feel that there is no other clinic like it. Dr. Nawar always provides honest, trustworthy solutions to my concerns with great professionalism. The level of service is excellent, from the advanced equipment to the procedures themselves. Everything is handled perfectly Show less »

I had an exceptional experience at the Skin Institute clinic! Everything went smoothly from the moment I arrived until the moment I left. I was truly fascinated by how experienced and professional Dr. Nawar is — she managed to perform several treatments for me within just one hour, with incredible precision and care. They have newest technology and i did Raj... Show more »

I had an exceptional experience at the Skin Institute clinic! Everything went smoothly from the moment I arrived until the moment I left. I was truly fascinated by how experienced and professional Dr. Nawar is — she managed to perform several treatments for me within just one hour, with incredible precision and care. They have newest technology and i did Rajuran Salmon DNA that i couldn't find in UAE for long time. The results were amazing, and I had absolutely no downtime. I couldn’t be happier with the outcome and the overall service. Staff is also very nice and they served me with their signature ice-ceram. Highly recommended! Show less »

I booked my hydrafacial appointment weeks in advance & it was fully paid. Two days before the appointment, they called to say it was cancelled because the nurse I booked with wasn’t available, even though I never chose a specific nurse. What makes it worse is that my friend had the same time slot, & they cancelled her appointment too for the exact same reaso... Show more »

I booked my hydrafacial appointment weeks in advance & it was fully paid. Two days before the appointment, they called to say it was cancelled because the nurse I booked with wasn’t available, even though I never chose a specific nurse. What makes it worse is that my friend had the same time slot, & they cancelled her appointment too for the exact same reason. How can they book two people at the same time with the same nurse? Is the nurse a robot?

Then they offered to reschedule us to another day, which made no sense after this mix-up. I asked for a refund or to keep the original time we booked which is my right since the cancellation was from their side, they kept saying the refund process would “take a long time.” It was obvious they just wanted me to change my mind & not request the refund.

After some time, they called again saying “some slots were actually available” which is completely contradictory.

As for the hydrafacial service itself, it was not worth the price at all. I know the proper steps of a hydrafacial, and many important steps were skipped.

Very disappointing experience. Show less »

My Honest Experience at Skin Institute Dermatology Centre, Abu Dhabi This was my first time writing a bad review, but I had a genuinely disappointing experience. My friend and I booked an appointment for a chemical peel after seeing many good reviews. However, during the consultation, the doctor suggested many other treatments instead, which left us confused... Show more »

My Honest Experience at Skin Institute Dermatology Centre, Abu Dhabi
This was my first time writing a bad review, but I had a genuinely disappointing experience. My friend and I booked an appointment for a chemical peel after seeing many good reviews. However, during the consultation, the doctor suggested many other treatments instead, which left us confused about what to start with.
When we told the reception we needed time to decide, we were pressured to do something immediately or else we’d be charged a fee. Because of that pressure, we said we will start with a HydraFacial. They then gave us an appointment 3 weeks later. When my friend called asking for an earlier slot, she was told nothing was available but later we found out there were earlier openings.
Two days before our appointment, they suddenly cancelled, saying the doctor was sick this happened just because we paid in advance. After we requested a refund due to all the confusion and poor treatment, suddenly an appointment became available again.
On the HydraFacial day, the experience was just as disappointing. I came straight from work with makeup on, and the aesthetician didn’t properly remove it just a quick cleanse and double cleanse. She used one cream, a machine for a few minutes, did some extraction, applied a serum and a mask, then left me there for over 25 minutes once I finished there was a makeup in my face. If this is what they consider a HydraFacial, I honestly don’t know what to say.
Overall, it was unprofessional, confusing, and far from the service I expected. I don’t recommend it based on my experience Show less »

I am compelled to mention that your service levels were nothing close to what it should be as a clinic; absolutely terrible. The service was far from professional, it was commercial, very profiteer and dishonest. I believe your call center calls are recorded, so please go back to the call. Your staff is either not trained or lied to me, in both cases it is... Show more »

I am compelled to mention that your service levels were nothing close to what it should be as a clinic; absolutely terrible.
The service was far from professional, it was commercial, very profiteer and dishonest.

I believe your call center calls are recorded, so please go back to the call. Your staff is either not trained or lied to me, in both cases it is not my fault.

Your call center agent gave me prices that are so distant from the actual prices. This is a very cheap way of bringing customers into your clinic.

I was given a price by the call center and as soon as I got to the clinic and met the doctor, the prices shared with me were massively different.

That's not the main issue.
I immediately left after sharing my concern about the dishonesty in the prices with the concerned staff, the shock was I was made to pay consultation fee!!!!! I paid a consultation fee simply to know that I was lied to by your staff..!!! I paid the fee as a cost for few minutes which I learned during these minutes that I was lied to.

I logged a complaint at the call center and no one even cared to call me back.

I must be refunded for the dishonesty and lack of professionalism; please review the call and identify what you need to do with your staff. Show less »

I arrived at 1:50 and didn’t start my treatment until 3:00 (left at around 4:00). Apparently, the amla needs to be applied for 35 minutes for two procedures—something that was never mentioned beforehand. The nurse originally told me it would only take 15–20 minutes, but clearly, time flows differently here. I had also told the doctor that I only wanted to d... Show more »

I arrived at 1:50 and didn’t start my treatment until 3:00 (left at around 4:00). Apparently, the amla needs to be applied for 35 minutes for two procedures—something that was never mentioned beforehand. The nurse originally told me it would only take 15–20 minutes, but clearly, time flows differently here.

I had also told the doctor that I only wanted to do one treatment because of the prices (I’m a student, after all), but that seemed to go completely unheard. Every time I asked the nurse to come remove the amla, I was ignored. I even tried to get the reception’s attention, but they managed to avoid eye contact with remarkable consistency.

If you’d like to feel dismissed, overcharged, and thoroughly disregarded, this clinic will not disappoint.

Hopefully the results of the facial does not disappoint. Show less »

If you're looking for a clinic where you will feel valued, cared for, and educated in a setting that promotes total well-being, the Skin Institute is, without a doubt, worth the visit. My only regret is not discovering it sooner. While the environment sets the stage, Dr. Nawar Al Falasi is undoubtedly the star of the show. My experience with her perfectly mi... Show more »

If you're looking for a clinic where you will feel valued, cared for, and educated in a setting that promotes total well-being, the Skin Institute is, without a doubt, worth the visit. My only regret is not discovering it sooner. While the environment sets the stage, Dr. Nawar Al Falasi is undoubtedly the star of the show. My experience with her perfectly mirrored the clinic's aesthetic: calm, precise, and deeply impressive. The clinic’s seven-year reputation for success is not just built on results, but on a profoundly well-considered atmosphere. Show less »

I had a wonderful experience! From the moment I walked in, I felt comfortable and welcomed. The staff were kind and professional, and the place was super clean and organized. The doctor explained everything clearly and made me feel at ease. The result looked so natural and even better than I expected. I’ll definitely come back again and highly recommend it!... Show more »

I had a wonderful experience! From the moment I walked in, I felt comfortable and welcomed. The staff were kind and professional, and the place was super clean and organized. The doctor explained everything clearly and made me feel at ease. The result looked so natural and even better than I expected. I’ll definitely come back again and highly recommend it! 🌸 Show less »

I had the most amazing facial experience with Hanita! She is incredibly knowledgeable, gentle, and truly cares about her clients’ skin. From the moment I walked in, she made me feel comfortable and relaxed. She explained each step of the treatment and gave me great tips for my skincare routine. My skin felt refreshed, glowing, and healthier than ever after t... Show more »

I had the most amazing facial experience with Hanita! She is incredibly knowledgeable, gentle, and truly cares about her clients’ skin. From the moment I walked in, she made me feel comfortable and relaxed. She explained each step of the treatment and gave me great tips for my skincare routine. My skin felt refreshed, glowing, and healthier than ever after the session. I can’t recommend Hanita enough .she’s the best if you’re looking for someone who is professional, attentive, and passionate about what she does! Show less »

I had the most amazing facial experience with Hanita! She is incredibly knowledgeable, gentle, and truly cares about her clients’ skin. From the moment I walked in, she made me feel comfortable and relaxed. She explained each step of the treatment and gave me great tips for my skincare routine. My skin felt refreshed, glowing, and healthier than ever after t... Show more »

I had the most amazing facial experience with Hanita! She is incredibly knowledgeable, gentle, and truly cares about her clients’ skin. From the moment I walked in, she made me feel comfortable and relaxed. She explained each step of the treatment and gave me great tips for my skincare routine. My skin felt refreshed, glowing, and healthier than ever after the session. I can’t recommend Hanita enough – she’s the best if you’re looking for someone who is professional, attentive, and passionate about what she does! Show less »

I’ve had an amazing experience at the clinic where I’ve been doing facial treatments to improve skin clarity and enhance my glow. Dr. Sandro is truly exceptional — very knowledgeable, professional, and genuinely cares about his patients. He took the time to understand my skin needs and tailored the treatments accordingly. The staff is equally wonderful: war... Show more »

I’ve had an amazing experience at the clinic where I’ve been doing facial treatments to improve skin clarity and enhance my glow.
Dr. Sandro is truly exceptional — very knowledgeable, professional, and genuinely cares about his patients. He took the time to understand my skin needs and tailored the treatments accordingly.

The staff is equally wonderful: warm, welcoming, and always attentive. The clinic environment is clean, calming, and beautifully maintained, which makes the entire experience even more enjoyable.
I’ve already noticed visible improvements in my skin and feel more confident than ever. Highly recommended

And I’ll never forget Marie kindly offering me ice cream while I was waiting for the doctor Show less »

If you're looking for a skin treatment experience that goes beyond exceptional, look no further than Skin Institute and Dr. Nawar Al Falasi. As someone who works in media, I know the importance of having clear, healthy skin, and I can confidently say that Dr. Nawar is the only one I trust with my face. Her expertise is unmatched, and her internationally cert... Show more »

If you're looking for a skin treatment experience that goes beyond exceptional, look no further than Skin Institute and Dr. Nawar Al Falasi. As someone who works in media, I know the importance of having clear, healthy skin, and I can confidently say that Dr. Nawar is the only one I trust with my face. Her expertise is unmatched, and her internationally certified qualifications ensure you're in the hands of a true professional.

From the moment you walk into Skin Institute, you're transported to a world of luxury and care. The ambiance is calm, clean and welcoming, setting the perfect tone for your treatment. The staff greets you with warmth and attentiveness, making you feel like royalty. The treatment itself is nothing short of extraordinary — tailored to your individual needs, leaving your skin feeling refreshed, rejuvenated, and glowing.

The medical consultation with Dr. Nawar Al Falasi is thorough and insightful. She listens carefully to your concerns and provides the most effective solutions, all while ensuring you're fully informed and comfortable every step of the way. Her attention to detail and dedication to her patients truly sets her apart.

I can say with confidence that no one else will care for your skin like Dr. Nawar Al Falasi and the team at Skin Institute. I wake up every day now loving the reflection I see in the mirror, and that’s something I never thought I could say before. If you're in search of the best skin treatments, trust me — Dr. Nawar Al Falasi and Skin Institute are the ones you want. Show less »