Want to get burned? Then book your laser session with Joyce.
The clinic itself is decent, especially for the prices, which is the only reason I’m giving it 2 stars. However, my recent experience was extremely disappointing.
This was my second time booking a laser session with Joyce. The first time was already unpleasant, but I decided to give her another c...
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Want to get burned? Then book your laser session with Joyce.
The clinic itself is decent, especially for the prices, which is the only reason I’m giving it 2 stars. However, my recent experience was extremely disappointing.
This was my second time booking a laser session with Joyce. The first time was already unpleasant, but I decided to give her another chance — which turned out to be a mistake. She shaves very aggressively, in a rough and careless manner, and her overall attitude feels uninterested and unprofessional, as if she’s forced to be there.
What made the situation worse was what happened afterward. When I showed the burn to the receptionists, there was no apology, no acknowledgment, and no sense of concern. The response was simply “apply aloe vera,” delivered in a completely unbothered way. That level of dismissiveness is extremely unprofessional, especially when a client is visibly injured.
On the other hand, Vinish was by far the best technician at this clinic. She was gentle, attentive, and genuinely cared about her clients’ comfort. It’s very disappointing that her contract has ended.
I truly hope the clinic takes feedback seriously and improves both technical standards and customer care.
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