I had a very disappointing and traumatic experience with Dr. Hadeel, who is also the co-owner of this clinic.
From the very beginning, I felt uneasy. The nurse did not even ask if I was wearing makeup before applying Emla cream, and when I mentioned it, they had no proper makeup remover — only cheap wipes to clean my skin. That already raised concerns about...
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I had a very disappointing and traumatic experience with Dr. Hadeel, who is also the co-owner of this clinic.
From the very beginning, I felt uneasy. The nurse did not even ask if I was wearing makeup before applying Emla cream, and when I mentioned it, they had no proper makeup remover — only cheap wipes to clean my skin. That already raised concerns about the clinic’s standards of care and hygiene.
During the CO₂ laser procedure, I felt the doctor was unsure about what settings to use. Also my neck was not cleaned prior to applying Emla. Unfortunately, my instincts were right. The results have been devastating. I now have severe discoloration on my face, which is far worse than before, and my neck has been permanently damaged with deep burns. The pigmentation has not improved; in fact, it has become darker and is not going away. My neck is ruined to the point that I feel unable to wear anything that shows it, which has been extremely distressing and has affected me emotionally.
I waited two and a half months before writing this review, hoping things might improve, but they have not. I am sharing my experience so that no one else has to go through what I did.
Please think very carefully before trusting this clinic with your skin.
I have seen two other doctors and they are of the view that Dr Hafeez’s decision to treat a dark neck with Co2 laser was wrong. If she had mentioned there is a slight chance also it will become like this I would have not gone ahead with the procedure.
Being a Hijabi I can’t add my photos. But pls take my word and save yourself.
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